Terms of Sales
LEGAL NOTICE
These General Terms and Conditions of Sale (hereinafter the “GTC”) are offered by the company La Pierre Verte, SCEA with a capital of €95,000, whose head office is located at 1357 chemin de la Colle – 83690 Villecroze, registered with the RCS de Draguignan under number 82171624800017 (hereinafter the “Company”).
His email address is contact@lebarretian.com
By Phone: +33 6 23 72 35 43
The company is the owner and publisher of the website https://www.lebarretian.com (Hereafter “The Site”).
The site is hosted by Wix.com Inc. at the following address: 500 Terry A François Blvd San Francisco, CA 94158
The publication director of the site is Raphael Bourguet
APPLICATION OF THESE TERMS
The purpose of these conditions is to define all the conditions under which the Company markets the Products to Customers. They therefore apply to any order (hereinafter the “Order”) of Products placed on the Site by any customer registered on the Site (hereinafter the “Customer”).
These conditions are divided into two parts in order to avoid ambiguity during your reading: CGV La Pierre Verte and CGV La Maison.
THE GREEN STONE
These conditions of sale are concluded between, on the one hand, SCEA La Pierre Verte, with a capital of 95,000 euros, whose registered office is in Villecroze (83690)), registered in the Trade and Companies Register of Draguignan under the number 82171624800017, hereinafter referred to as "the seller" and, on the other hand, by any natural or legal person wishing to make a purchase via the website of "SCEA La Pierre Verte" hereinafter referred to as "the buyer". .
Products
The products offered are those listed on the SCEA La Pierre Verte website, via the lebarretian.com website.
These products are offered within the limits of available stocks. If, however, one or more products are no longer available after validation of the order, La Pierre Verte undertakes to inform the Customer by e-mail as soon as possible.
In agreement with the Customer, La Pierre Verte may offer him another product or a cancellation of his order against reimbursement.
The photographs appearing on the site are faithful to the products but we cannot ensure a perfect similarity with the product, in particular with regard to the colors.
By validating his order, the Customer declares to have read and accepted these General Conditions of Sale.
Orders
The preparation and shipping of an order can only be implemented after receipt of payment. An invoice will be sent by email as soon as the order is dispatched.
SCEA La Pierre Vert reserves the right to cancel any non-compliant or questionable order, as well as that from a Customer with whom there is any dispute.
Prices
The prices indicated including VAT are expressed inclusive of all taxes.
In the event of delivery outside Metropolitan France, the prices displayed are inclusive of VAT (VAT included) and are supplemented with excise duties and other taxes of the Customer's country as well as administrative management fees for customs formalities. These customs duties and these possible taxes related to the delivery of an article are the responsibility of the customer and are his responsibility. La Pierre Verte is not required to verify and inform the customer of applicable customs duties and taxes. To know them, the customer will inquire with the competent authorities of his country. Product prices may change at any time depending on La Pierre Verte's pricing policy. The products ordered are invoiced at the price in effect at the time the order is recorded.
Payment
The Order of Products on the Site is payable in euros. The full payment must be made on the day of the Order by the Customer, only by credit card or by Paypal payment, except for special payment conditions expressly accepted by the Customer and the Company.
At the request of the buyer, he will be sent, in addition to the invoice which will have been sent to him to the e-mail address which he will have provided, a paper invoice showing the VAT.
The products remain the property of the seller until full payment of the price.
By validating the order form, you guarantee that you have the necessary authorizations to use the payment method you have chosen. We certify that credit card details are encrypted and never transmitted unencrypted over the network.
Payment is due in full from the time the order is placed. The sums collected cannot be considered as a deposit. An order will be considered settled when all the products have been shipped and you have paid in full for the payment of the products and your contribution to the shipping costs.
We will have the right to refuse to make a delivery or to honor an order in cases where you have not fully or partially paid a previous order, or in cases where a payment dispute remains. We retain full ownership of the products for sale until full collection of all sums due on the occasion of your order (including fees and taxes). However, upon receipt of the goods, the burden of risk is transferred to you. You must therefore ensure the proper preservation of these goods.
Withdrawal period
The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following telephone or off-premises canvassing, without having to justify his decision or bear any other costs than those provided for in Articles L. 221-23 to L. 221-25.
The period mentioned in the first paragraph runs from the day of receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods. For contracts concluded off-premises, the consumer may exercise his right of withdrawal from the conclusion of the contract.
Within this period, the buyer, with the exception of legal persons and professional natural persons, may return the product to the seller for exchange or refund of the product, without penalty. Return costs are the responsibility of the buyer. Only products which can be offered for sale again, which have not been uncorked and which have been returned in their original intact packaging (unopened) will be refunded or exchanged. The risks related to the return of the article (loss or deterioration) remain the responsibility of the customer.
This withdrawal must be exercised by means of the standard form made available to the buyer, either with the products delivered, or on the seller's website in the "Contact" section followed by of the object "Request for withdrawal".
To access the withdrawal form, click here.
The reimbursement of the order by the seller to the buyer will take place within a maximum period of fourteen (14) days from the exercise of the right of withdrawal.
Delivery
The products will be delivered to you at the address you have indicated on the order form.
The applicable delivery times are those indicated during the validation of your order.
Typically, orders are shipped within 2-7 business days. (France and EU) after receipt of payment. Non-working days include Saturdays, Sundays and public holidays, as well as days when road transport is prohibited.
The Customer is required to carefully check his packages upon delivery in order to immediately issue any reservations to the carrier. The Customer has a period of 3 days (article L133-3 of the Consumer Code) to manifest and 10 days if he has not been able to check their good condition with the carrier (article L224-65 of the Code consumption). In all cases, the delivery of the products ordered must take place within a maximum period of thirty (30) days.
In the event of non-compliance with the average delivery time of the products or the indicated delivery date, the buyer will be informed by email by the seller.
If the products ordered are not delivered to the buyer within this maximum period of thirty (30) days, the consumer buyer may terminate the contract.
Any error or modification made by the Customer in a current delivery order, whatever it may be, entails an extension of the scheduled delivery time.
Additional costs will be borne by the Customer
In the event of damage during transport, the reasoned protest must be made to the carrier within three days of delivery. Delivery times are given for information only. If these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. In case of delay in delivery by the carriers, we invite you to report this delay by contacting us at contact@lebarretian.com
We will open an investigation with the carrier concerned in order to obtain the location of the package. If the goods are found, they will be forwarded as soon as possible to your home. Otherwise and after obtaining the report of loss declared by the carrier, we will reship this (these) product(s) or in the event of permanent unavailability, we will refund the sums collected according to the terms of these general conditions of sale.
In the event of a lack of conformity or non-compliant delivery, the buyer will have the choice between either obtaining another product in exchange, or obtaining reimbursement of the order placed.
By signing the delivery note or transport receipt without any dispute, the customer acknowledges having received the correct number of packages shipped and without any anomaly. In the event of non-conformity of the products delivered or delivery of products not conforming to the order placed, the buyer may return the products to the seller for exchange or reimbursement without penalty, delivery costs included, excluding return fees.
Only products which can be offered for sale again, which have not been uncorked and which have been returned in their original packaging intact (without any knocks, marks or scratches) will be exchanged. The risks related to the return of the article (loss or deterioration) remain the responsibility of the customer.
If the buyer chooses to be reimbursed, the reimbursement of the order by the seller to the buyer will take place within a maximum period of fourteen (14) days from receipt of the returned products in the condition described above.
GUARANTEE
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller who will take it back for exchange or refund. As this is a food product, it is up to the customer to respect the best before date indicated on the label. All complaints, requests for exchange or reimbursement must be made either by post by registered mail with acknowledgment of receipt to the following address "SCEA La Pierre Verte, 1357 chemin de la Colle, 83690 Villecroze - France, or by mail to the address: lapierreverte.com
For sales outside France, SCEA La Pierre Verte cannot be held responsible for non-compliance with the regulations and laws in force in the country of receipt, the liability of SCEA La Pierre Verte will be systematically limited to the value of the product in question.
Responsibility
All the texts and photos presented have information value only and are in no way contractual. La Pierre Verte reserves the right to carry out
changes to its website, its procedures and these General Terms and Conditions of Sale. The Customer is subject to the General Conditions of Sale in force at the time of placing his order. La Pierre Verte cannot be held responsible, or considered to have breached these conditions, for any delay or non-performance, when the cause of the delay or non-performance is linked to a case of force majeure as defined by the case law of French courts and tribunals. The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary damage.
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Product storage
Our products should be stored at cool temperatures (ideally between 15° and 18°), away from heat sources and avoiding humidity and significant temperature variations. It is best to keep it in the bottle tightly closed, as once opened, exposure to oxygen will occur.
The seller cannot therefore be held responsible for the poor evolution of the products due to unsuitable storage conditions.
Applicable law
The language of this contract is French. All the clauses of these General Conditions of Sale, all transactions and purchase operations carried out from the lapierreverte.com site as well as by mail and by telephone are governed by French law and law. Any dispute that has not been settled amicably will be the responsibility of the Courts of the registered office of the SCEA La Pierre Verte.
GUEST ROOMS
These general conditions are intended for the use of the reservation of stays in guest rooms.
Article 1 – Duration of stay:
The client signatory to this contract concluded for a fixed period may not under any circumstances claim any right to remain in the premises at the end of the stay.
The lease concluded between the parties to this deed may in no case benefit even partially to third parties, natural or legal persons,
Article 2 - Conclusion of the contract:
The reservation becomes effective when the tenant has sent the owner a deposit of 30% of the total rental amount.
Payment can be made by Credit Card, Bank Transfer or Paypal via our secure payment system Stripe.
When the reservation is made less than 15 calendar days before the first day of the stay, the full payment of the reservation will be required.
At the end of the payment of the deposit or the full amount of the rental, a pre-booking email will be sent to you, on which all the information will be included.
By paying the deposit, the customer agrees fully and completely with the general conditions specified below. Without payment of the deposit within the time limit, the reservation is not confirmed and consequently the owner reserves the right to recover the rooms. Prices are inclusive of all charges.
Article 3 - absence of withdrawal:
For reservations made by telephone or internet, the tenant does not benefit from the withdrawal period, in accordance with article L121-21-8 of the consumer code relating in particular to the provision of accommodation services provided on a date or according to a determined periodicity.
Article 4 - cancellation by the customer:
Any cancellation or request for modification must be notified by email to the address: contact@lebarretian.com
Any modification is only possible after the owner's agreement and may incur additional costs.
In the event of cancellation of the reservation before the start of the stay, the customer will be due compensation fixed as follows:
If the cancellation occurs more than 15 days before the date of arrival, the deposit will be refunded in full;
If the cancellation occurs less than 15 days before the start of the stay, the full payment of the deposit or the full payment will remain with the owner.
In the event of a shortened stay, the price corresponding to the cost of the total accommodation of the reserved service remains fully acquired by the owner.
Article 5 - Cancellation insurance :
No cancellation insurance is included in the rates. It is therefore strongly recommended to subscribe to one.
Article 6 - Cancellation by the Company:
When before the beginning of the stay, the owner cancels this stay, he must inform the client by registered letter with acknowledgment of receipt. The customer, without prejudging recourse for compensation for any damage suffered, will be immediately reimbursed for the sums paid. He will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date. If, before the start of the stay, the owner has to cancel the reservation, he must immediately inform the client by email. The customer will then be immediately and fully reimbursed for the sums he has already paid, without prejudice to any recourse for compensation for any damage suffered, which in no case may be assessed at more than the penalty he would have incurred if the cancellation had occurred. of his doing on that date.
Article 7 - Arrival:
The tenant must present himself on the specified day and at the time mentioned in this contract. In case of late or delayed arrival, the tenant must notify the company. The client must arrive on the day specified when booking between 4:00 p.m. and 9:00 p.m. In the event of late or delayed arrival, the client must notify the owner by telephone on 33 (0)6 23 72 35 43. As far as possible, the client will take care not to arrive after 10:00 p.m.
Article 8 - Payment of the balance:
The balance is to be paid on arrival at the Barretian. Consumption and additional services not mentioned in this contract will be payable at the end of the stay to the owner. The balance of the stay is to be paid the day before departure. A tourist tax of 0.88€ is due per person and per night to the owner who pays it to the city.
Article 10 - use of premises:
The customer must respect the peaceful character of the premises and make use of it in accordance with their destination.
The customer undertakes to return the rooms in perfect condition at the end of the stay and to systematically declare – and to assume financially – any damage for which he, or the persons accompanying him, would be responsible.
No meals can be taken in the rooms.
The common room will only be open during breakfast hours.
The whole house is a non-smoking area.
We would like to remind you that guest rooms are an integral part of a farm.
Minors moving on the property are placed under the sole and entire responsibility of their parents or persons having authority over them.
The Company cannot be held responsible for any loss, theft and/or damage or injury caused to property and/or persons on the property, whatever the cause.
Article 11 - Departure time
The time of departure from the rooms is fixed on the day of departure at 12 noon at the latest.
Article 12 - capacity:
This contract is established for a specific number of people. If the number of customers exceeds this number, the owner is able to refuse the additional customers. This refusal can in no way be considered as a modification or breach of the contract at the initiative of the owner, so that in the event of the departure of a number of customers greater than those refused, no refund can be considered.
Each accommodation offered is designed for 2 people. Only “La petite maison” is equipped to accommodate a second couple.
Article 13 - animals:
Animals are not allowed. In the event of non-compliance with this clause by the client, the owner may refuse the animals. This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of the customer's departure, no refund can be considered. Pets are not allowed.
Article 14 - Acceptance of the conditions of sale
Acceptance and compliance with the conditions of sale are deemed acquired as soon as the deposit is paid.
Article15 - Disputes
Any complaint must be notified immediately to the owner.
In the event of a dispute, only the courts of the judicial district of the place where the building is located are competent.
Article 16 - Change of rooms
Without the customer being able to claim any compensation, the owner reserves the right to change the room initially reserved by the customer for a room of the same capacity or a higher capacity. In such a case, the cost of the reservation remains unchanged.